Shipping policy
SuuSilk ships worldwide. Rates and delivery times are grouped into four zones based on your location.
Shipping rates
| Zone | Order value | Fee | Delivery time |
|---|---|---|---|
| North America (US, Canada, Mexico) | $50.00 and up | Free | 3–8 business days |
| $0.00 – $49.99 | $4.99 | 3–8 business days | |
| Europe & Asia | $50.00 and up | Free | 3–10 business days |
| $0.00 – $49.99 | $4.99 | 3–10 business days | |
| Rest of the world | $50.00 and up | Free | 5–14 business days |
| $0.00 – $49.99 | $4.99 | 5–14 business days | |
| Fast Global Shipping | Any order value | $20.00 | 2–5 business days |
Delivery time is counted from the day your order ships, not the day you place it.
1. Free shipping
Every order over $50.00 ships free, anywhere we deliver. Orders under $50.00 carry a flat $4.99 fee.
2. Need it sooner
Fast Global Shipping delivers in 2–5 business days for a flat $20.00, on any order value and to any country we ship to. Choose it at checkout — useful for gifts with a date attached.
3. Where your order ships from
Our silk is woven in Suzhou, and orders are dispatched from our fulfilment centres in China and the United States, whichever reaches you faster.
4. Tracking
You will receive an email with a tracking number once your order ships. Tracking information can take 24–48 hours to start updating.
5. Customs and duties
Orders shipped outside the United States may be subject to import duties or taxes set by your country. These are not included in our prices and are the recipient's responsibility.
6. Questions
Email support@suusilk.com and we will reply within one business day.